Lead Assist

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Recruiter time is one of a fleet's most expensive resources, and traditionally a lot of it goes to drivers who were never going to qualify or never going to commit. Lead Assist is built to protect that time. The Agentic AI Recruiter handles the first conversation — the qualifying questions, the basic back-and-forth — and then either connects a strong candidate to a live recruiter immediately or books them straight onto a recruiter's calendar. The result is that recruiters spend their day on conversations that can actually become hires, while the screening that used to fill their morning happens in the background.

In driver recruiting, speed often matters more than anything else — a qualified driver is usually talking to several carriers at once, and the one who responds first has a real advantage. The problem is that leads don't arrive on a 9-to-5 schedule. Lead Assist closes that gap by engaging every driver the moment they come in, day or night, and by automating the follow-up that otherwise slips through the cracks. Its Virtual Recruiter even keeps working after a missed call, sending an application link by text and re-attempting contact at 24- and 48-hour intervals based on real-time ATS status, so a candidate keeps moving forward instead of going cold.

Most drivers don't abandon an application because they lost interest — they abandon it because something got in the way: a clunky form, a question that required digging up paperwork, or simply life interrupting before they finished. Lead Assist is designed around removing that friction. Mobile-friendly forms meet drivers where they actually are, automated reminders bring back the ones who stalled partway through, and real-time engagement answers questions before they become reasons to quit. Paired with campaigns built to convert, this is what stands behind the 6X increase in completed full applications the page reports — more drivers carried all the way from first click to a finished application.