Improve Driver Lead Quality and Connection Rates with Lead Assist AI Agents
Challenge
A midwest carrier was investing heavily in driver leads, but:
- Recruiters were buried in manual outreach and qualification
- Pipelines were clogged with unqualified or unresponsive drivers
- Too few leads were turning into real conversations with qualified drivers
They needed to:
- Free recruiters from repetitive tasks
- Turn more inbound leads into qualified driver connections without adding headcount
Solution
They implemented Lead Assist AGENTIC add-on to:
- Handle more of the conversation autonomously
- Ask smarter screening questions
- Filter, route, and schedule qualified driver calls directly with recruiters
Results
- Qualified driver connection rate increased from 27% to 49% after adding CUSTOMIZED AI AGENTS
- Nearly 2x more qualified driver connections from the same lead flow
- Recruiters spent more time on high-intent, qualified drivers instead of sorting through unqualified leads.
Key Results
0%
qualified driver connection rate (up from 27%)
qualified driver connection rate (up from 27%)
0x
more qualified driver connections from the same lead flow
more qualified driver connections from the same lead flow
Products Used:
Lead Assist Agentic
Lead Assist Agentic
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